Frequently Asked Questions
We currently deliver medicines in Noida . We service orders 7 days a week. In case of any delay, our agent will inform you on a priority basis. You can contact us on: 9999869419 (Open 9AM – 10PM, Monday -Sunday).
This is a online website or portal of the aarogya pharmacy which is a registered pharmacy in noida
The prescription that you provide to us is validated by our pharmacists and is then passed on to the pharmacy.
We check if a registered medical practitioner has generated the prescription. We then look at the date of visit and duration of medication, to check if the prescription has expired. We also check if the quantity of medicines ordered matches with the prescription.
No. After we validate the prescription, our pharmacy will then confirm the stock availability. We will send you a SMS and email, if we are unable to fulfill some medicines.than confirm your order. Please read the terms and conditions of the website.
Yes. As per the government regulations, patient must be in possession of the original prescription at the time of delivery. So keep it handy when our delivery personnel comes to visit you.
Medicine prices vary by geographical location and often change on a day to day basis due to regulations and distributors. The prices listed on our site act as guidance and help you understand if you are paying the right price for your medicines.
The same medicine often comes in different strengths, usually indicated by salt weight. Further they come in different packs, aimed at frequency of usage. Please check for the correct version of the medicine specified by your doctor.
Substitutes depend on the composition and strength of constituent salts. Substitute are medicines made by other manufactures using the same salt composition as your prescribed medicine .
Yes, you can buy other substitutes if your prescription lists the salt names instead of a brand name of good company.
You will receive regular SMS & Emails about your order. You can also track your order. If there is any delay or change in your order, our customer care will call and inform you.
You can cancel your order till we ship it. Orders once shipped cannot be cancelled.
We accept returns if the medicine provided to you does not match your order, or if the medicine is past its expiry date. Please check your orders at the time of delivery and report any return request before you pay our delivery personnel.
Yes. You can send the list of medicines, your full address, contact number and valid prescription to order at aarogyapharmacynoida.com. We will then process the order and send you a confirmation.
The product is being supplied directly by the pharmacy associated with the Company and the Vendor concerned shall solely be responsible for the authenticity and genuineness of the product so ordered.